Utility Profiles Archives | Smart Energy Consumer Collaborative https://smartenergycc.org/category/resource-library/consumer-engagement-resource-library/utility-profiles/ Listen, Educate, Collaborate Tue, 25 May 2021 07:43:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://smartenergycc.org/wp-content/uploads/2017/09/cropped-SECC_LinkedIn_400x400_option2-32x32.png Utility Profiles Archives | Smart Energy Consumer Collaborative https://smartenergycc.org/category/resource-library/consumer-engagement-resource-library/utility-profiles/ 32 32 Segmentation Successes Report https://smartenergycc.org/segmentation-successes-report/?utm_source=rss&utm_medium=rss&utm_campaign=segmentation-successes-report Wed, 12 Feb 2014 15:16:10 +0000 https://smartenergycc.org/?p=22860 The post Segmentation Successes Report appeared first on Smart Energy Consumer Collaborative.

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  • Full Report Members Only

Segmentation Successes Report


  • Better communicate with customers
  • Successes using attitudinal & behavioral segmentation
  • Understand the segmentation approaches
  • Customize segments for each program
  • ComEd, SDG&E, Pepco & APS

Author:
Date: February 12, 2014
Topics: Best Practices Consumer Data Consumer Engagement Success Stories Utility Profiles
Resource Type:

Download a copy of the “Segmentation Successes” report that was commissioned to understand the segmentation approaches employed by utilities in the U.S. and the business results they have been able to achieve.

Traditionally, utilities have not applied segmentation to their customers beyond rate class. That has begun to change, and this report seeks to show the successes that have accrued to utilities that are using attitudinal and behavioral segmentation to better communicate with their customers.

Recommended Resources


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]]> Smart Grid Customer Engagement Success Stories Report https://smartenergycc.org/smart-grid-customer-engagement-success-stories-report/?utm_source=rss&utm_medium=rss&utm_campaign=smart-grid-customer-engagement-success-stories-report Wed, 20 Mar 2013 14:14:23 +0000 https://smartenergycc.org/?p=22858 The post Smart Grid Customer Engagement Success Stories Report appeared first on Smart Energy Consumer Collaborative.

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  • Full Report Members Only

Smart Grid Customer Engagement Success Stories Report


  • Successful engagement principles
  • Hasten consumer awareness
  • Adoption of smart grid technologies and programs
  • Utility strategies and tactics
  • Four energy utilities in the U.S.

Author:
Date: March 20, 2013
Topics: Best Practices Consumer Engagement Success Stories Utility Profiles
Resource Type:

Download a copy of the “Smart Grid Customer Engagement Success Stories” report that spotlights the strategies and tactics employed by four energy utilities in the U.S., CenterPoint Energy, Oklahoma Gas & Electric, San Diego Gas & Electric, and Southern California Edison, to successfully engage customers with the benefits of the smart grid, smart meters, demand response and other enabling technology and devices for home energy management.

The report highlights a set of successful engagement principles to serve as a resource for all industry stakeholders looking to hasten consumer awareness, acceptance and adoption of smart grid technologies and programs.

Recommended Resources


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