Consumer Platform of the Future: Industry Insider Perspectives

Download a copy of the “Consumer Platform of the Future: Industry Insider Perspectives” white paper, co-authored by SECC and the Smart Electric Power Alliance (SEPA), which looks at the current state of digital platforms for energy, including online marketplaces and energy usage data tools. The paper, “Consumer Platform of the Future: Industry Insider Perspectives,” also covers future trends industry experts see in this area and the key components that will make these solutions successful for end consumers.

The white paper was developed from 16 interviews with energy industry leaders – including electricity providers, technology vendors and consumer advocates – that were conducted as part of SECC’s “Consumer Platform of the Future” research, which was published in January 2018. While the initial “Consumer Platform” report, which was based on a nationally representative consumer survey, primarily focused on consumer interest in digital energy platforms, the aim of the new white paper is to share knowledge and lessons learned with other industry leaders as they plan and implement their own consumer platforms.